May 05, 2020

Welcome to ZAVI®. The ZAVI® mobile application (the “App”) are owned and operated by Zalo Group ("Company", "we"). If you want to use ZAVI® ("Service"), please read carefully this term of service (“Terms"). The Terms are a contract regarding your use of the Service. By using the Service, you agree to be bound by our Terms and Privacy Policy. If you do not agree to these Terms at any time, please do not use the Service.


a. Guidelines. When using the Service, you will be subject to any additional posted guidelines or rules applicable to specific services and features (the "Guidelines"). All such Guidelines are hereby incorporated by reference into the Terms.

b. Privacy Policy. Please read our Privacy Policy (link) carefully for details relating to what information and data we collect from you, and how we use that information internally and disclose it to third parties. Our Privacy Policy is incorporated into these Terms by reference.

c. Modifications. From time to time, we may modify the Terms. If we do so, we will make the modified Terms available through the Service, and indicate the date of the latest revision. Your continued use of the Service after revised Terms have become effective indicates that you have agreed to the current version of the Terms.

d. Users Must Be 13 or Older. Users under 13 will not be allowed to user Service.


a. Account Information. In order to use the Service, you will have to create an account. When creating an account, you must provide information complies with the provision of this Term, you also ensure that yourprovided information is kept accurate and up-to-date at all times. All your rights and obligations will be based on your account information. Therefore, if there is any false information, we will not take responsibilities in case misleading information affects or limits your rights.

b. Phone Number. When you register, you must provide your cell phone number in order to create an account. Your account is associated with the cell phone number you provide to us when you register ("Account Phone Number"). If you subsequently change your cell phone number, in order to maintain your account, you must notify us and provide us your new cell phone number within the app before you change your Account Phone Number. If you fail to notify us before you change your Account Phone Number, your account will be terminated according to Section 2.e., below.

c. Account Verification. When you register, you will be provided a verification code to your Account Phone Number and asked to input the verification code. You are solely responsible for all activities that occur in your account. If you change or give up your Account Phone Number, the verification will no longer work and you will not be able to access your Account. If you have reason to believe that your account is no longer secure, you should immediately notify us. You may be liable for the losses incurred by us or others due to any unauthorized use of your account.

d. Prohibitions. When creating an account, you may not (a) provide any false personal information to us; (b) use a username that is the name of another person with the intent to impersonate that person; (c) use a username that is subject to rights of another person without appropriate authorization; or (d) use a username that is offensive, vulgar or obscene or otherwise in bad taste. We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, false, misleading, or violates our Terms.

e. Termination. You may terminate your account at any time. You agree that we may also terminate your account or use of the Service at any time in our sole discretion, and you agree that we shall not be liable to you or any third party for any such termination. If your account is terminated, you will no longer be accessible through your account. Although you will not have access to your Content, you agree that the Content that you shared with other Users may persist and appear within the Service or other Users’s accounts.


a. General. These Terms apply to videos and other content submitted by you and by other Users ("Content"). You shall be solely responsible for your Content and assume all risks associated with sharing your Content through the Service. By submitting Content to the Service, you grant us the right and license to use and distribute your Content, subject to the terms of our Privacy Policy. When you or we terminate or delete your account, you will no longer be able to access your Content through the Service. Further, to the extent you have an active account, we do not have an obligation to maintain your Content in perpetuity.

b. Content Sharing and Deletion. When you share Content through the Service with other Users, such shared Content will exist in the accounts of other Users even after your Account has been terminated unless you permanently delete such Content. Only if you permanently delete a video will it be deleted from the accounts of others and the Service. To permanently delete a video within the Service that you sent, follow the instructions here. Note, however, that to the extent another User has saved or shared such Content, that Content will continue to exist and we are not responsible for that Content.

c. Prohibitions. When submitting Content to or otherwise using the Service, you agree not to (a) submit material that violates a third party's rights; (b) publish falsehoods or misrepresentations that could damage us or any third party; (c) publish any private information of someone without their permission; (d) post advertisements; or (e) upload Content that would be harmful to minors in any manner.

d. Our Right to Monitor, Edit and Remove Content. We don't have an obligation to monitor your use of the Service or to review any Content, but we have the right to monitor, remove, edit, and block Content or accounts containing Content for the purpose of operating the Service, to ensure compliance with these Terms, or to comply with applicable law or the order of a court, government authorities. We reserve the right, at any time and without prior notice, to remove or disable access to any Content that we consider, in our sole discretion, to be in violation of these Terms or otherwise harmful to the Service.


We and/or our suppliers, retain ownership of all proprietary rights in the Services and in all trade names, trademarks, logos, and domain names displayed with the Services. Except as expressly authorized by us, you agree not to perform any harmful action infringing our ownership.


In the event that you violate any provision of this Agreement, we reserve the right to immediately lock your account and / or remove all infringing content, and depending on the nature and severity of the violation, you will be responsible to the competent authorities, us and third parties for any damage caused by or resulting from your violations.


Due to the nature of the Service, it is not completely error-free (including but not limited to errors relating to stability, reliability, accuracy, integrity, efficiency or suitability for the items, certain destination, defects, errors, security related errors or user breaches), we do not guarantee that the quality of the Services you use will meet your expectations. We are not responsible for acts of use that you do not comply with the provisions of this Agreement or the law.


This Agreement, including the entire agreement between you and ZAVI regarding the use of the Service. If any provision of this Agreement is void, the remainder of this Agreement will continue to be valid and enforceable. This agreement is subject to change at any time by ZAVI. ZAVI will use reasonable efforts to notify You of any material changes to this Agreement. Within five (5) business days of posting changes, if you do not agree with these changes, you should stop using the Services. If You continue to use the Services, You will be deemed to have accepted changes to this Agreement.


If you have any questions or comments related to this privacy policy of Zavi, please send an email to privacy@zavi.me.

You can also contact us by writing to this address:

VNG CORPORATION. Industrial Park,

Tan Thuan Export Processing Zone,

Tan Thuan Đong Ward, District 7,

Ho Chi Minh City, Vietnam.